Herding Passengers Like Cattle

1 May

by Nancy Bestor

airportIn the past two months, I’ve flown four times, and on each flight I was assigned boarding group “four.” In every case, my seat was in the rear of the plane. Also in each case, those seated in the front rows of the plane boarded first. Call me crazy, but it seems to me that airplanes should be boarding from the rear forward, so passengers in rows 20+ can get on before passengers in rows 10-20. While there was plenty of overhead space around me, as few people in my area had yet boarded, I found myself waiting in line at the front of the plane for the 10-20 row passengers to get situated and get their bags into the overhead compartment. Not surprisingly, this caused a big backup and thus took longer for all passengers to board the plane.

Airlines are huge multi-billion dollar businesses. Surely they must have conducted studies of the quickest boarding methods. My online research however, shows that the boarding procedure used by most airlines today is the least efficient method of boarding. I ask myself “how hard is it really for a huge corporation to try a more effective method of boarding, that will get more planes out of the gate on time?” Apparently, pretty hard.

Need Help? Call on Yelp!

1 May

by Nancy Bestor

photoI must confess, I rely heavily upon my electronics. I simply cannot go an entire evening without waking my computer to check something on the internet. Maybe it’s my email, maybe it’s one of the blogs I like to follow, or maybe I even get the computer going, and then can’t remember what I was looking for. But that is another story. Whatever the reason, I’m addicted.

This doesn’t change when I travel. In fact, I rely more on my iPhone when I’m away than when I’m at home. One of my all time favorite iPhone applications is Yelp, the local business directory and review site. Yelp makes it easy to find anything from the nearest gas station or drugstore, to, as you may have guessed in my case, the best place to eat good food nearby. I’ve looked up cupcakes, coffee, bars, hamburger joints, and more when visiting cities all over the country. I use Yelp to find out how close these places are, to see what other foodies are saying and then to map the quickest way to get there from my current location. It could not be easier.

On our recent trip to Southern California, we successfully used Yelp to find fantastic cheap eats throughout the greater Los Angeles area. Thanks to other Yelp reviewers, we ate delicious bread pudding and flan from Crème Caramella at the Hollywood Farmer’s Market, crazy good ooey gooey cheesy and garlicky fries and a siracha candy bar from the Chego food truck in Culver City, dynamite spicy basil eggplant with chicken at Wot Dong Moon Lek Noodle House in LA’s Silver Lake neighborhood and the best clam chowder I have ever had at Splash in Pismo Beach.creme

To be truthful, Yelp has let me down a time or two. Although I try to pick restaurants that have a large number of reviews (the Chego food truck had over 1000) and have a rating of at least four out of five stars, I have been steered wrong on occasion. On this same trip we stopped in Sacramento for dinner at Maalouf’s, a Lebanese restaurant that had four and a half stars on Yelp. The food looked and smelled great, but turned out to be amazingly bland, and when a pale, blonde belly dancer who looked like she hadn’t been dancing for long started swaying through the isles, we could not get the check quickly enough.

An interesting note: The claim has been made that Yelp reviews are not as unbiased as advertised, but overall my experience with Yelp has been very positive, and I’ll continue using it when I travel.

Swimmin’ Pools, Movie Stars

1 May

by Nancy Bestor

Getty GardenOur spring break trip to Southern California was not our first choice of vacations. Our plans to chew on cocoa leaves while hiking the Inca Trail did not work out, so our expectations, with Los Angeles as a last minute stand-in, were not set too high. It turns out we sold LA short. We spent a week in So Cal, where the entire family had a great time, and it was delightfully easy on the pocketbook as well!

Three weeks before we left, I looked into tickets for television show tapings online. We were fortunate enough to score seats for The Tonight Show with Jay Leno (minimum age 16), and the girls got tickets to a taping of So You Think You Can Dance Los Angeles Auditions. Both events were interesting, entertaining and FREE!

We dropped the girls off at the Orpheum Theater downtown for the So You Think You Can Dance taping, and the “show” began immediately as the line for audience members ran parallel to the line for dancers. Hopeful hip-hoppers, ballerinas and ballroom phollywood orpheumartners went through their warm-ups, many in carefully chosen costumes (full body gold lamé, chicken suits, you name it), right out on the sidewalk.

The guest judge for the day was Jesse Tyler Ferguson who plays Mitchell on Modern Family, and the auditions lasted about two hours. Lucky dancers were welcomed on the spot to the next round (and, yes, the chicken suit dancer made it) and the others were thanked for their time and efforts and sent packing.

The next day it was on to Jay Leno. The Tonight Show tapes at 4:30 in the afternoon at NBC studios in Burbank. As seats are not guaranteed, folks arrive early. We got in line at 1:30 and there were already about 100 people ahead of us, then we were all let into the studio at about 3:45. The guests for the show were actress Kristin Chenoweth and “singer” Josh Groban. Audience members under 25 years of age are seated in the front rows of the theater (perhaps it helps Jay seem younger if viewers assume his audience is younger?) so needless to say, we were seated in the back. Although we’re not really fans of either guest—actually I’m being polite here, we’re not even remotely fans of Josh Groban—we did enjoy the show. But it was quite a bit more interesting to see what happens behind the scenes of a television taping; the band, the cameras, the make-up crew, the personal attendants for Jay and each of his guests, and the crazy guy warming up the audience.

By far, the most entertaining 90 minutes on the trip however was an improv comedy show at the Upright Citizens Brigade Theater. Their 95-seat theater offers multiple shows a night, for only $5 each. The show we attended, called “Facebook”, was absolutely hilarious. Three comedians brought two audience members on stage, opened their Facebook accounts on a projector for all to see, and then proceeded to make up a number of fabulously entertaining skits based on what they found. It was really, really good, incredibly funny, and the talented performers were spot on. All shows at the UCB Theater are open to all ages, although some might find it inappropriate for young children.

hollywood cardsOn the spur of the moment, we bought tickets ($49 each) to a tour of Warner Brothers Studios. Our youngest daughter was really pushing for this one, while I was a bit skeptical, but it turns out we made the right decision and once again we all really enjoyed the 2+ hour tour. A tram and tour guide took eight of us all over the huge Warner lot, where we saw current TV show sets (and a couple of actors too, but sadly I didn’t recognize their names, nor their tv shows), the 10-million-item props department, backlot “streets” and more. As is the case in many things in LaLa land, all is not as it seems, and this was evident when we saw fake buildings, fake cars, fake neighborhoods, fake credit card signs, and lots and lots of fun stories on how they all come together (or don’t in some cases) to make movies.

Another fun and practically free highlight of our trip was a visit to the Getty Center. Other than a $15 fee to park, this outstanding museum, with stunning art, sublime architecture and gorgeous views (when the smog clears), is free. The Getty Center also provides a free iPod Touch to each and every visitor, which offers audio details on almost every item in the entire museum. We spent a long and enjoyable morning, but saw only a fraction of what the Getty has to offer. One of my favorite parts was the Central Garden (see the photo above!)—it is just beautiful and definitely gets a “don’t miss it” designation. I was very impressed by what the Getty offers, by how well the Center is run, and by the fact that other than parking, everything is free.

hollywood poemOne final highlight of our trip to LA was a visit to the Sunday Farmer’s Market in Hollywood. When traveling, a visit to a farmer’s market always makes me feel more like a local. I get to sample local produce and cuisine, and the people watching is always fun too. The Hollywood market is the biggest in the area, and we ate our way up and down every aisle. The fresh squeezed juices, goat cheese tamales, coffees, oranges, pastries, crepes, and shave ice were all top quality treats, and the musicians, poetry writers, and entertainers were all a delight to behold.

What’s Behind Door Number One?

20 Mar

by Nancy Bestor

There are a lot of ways to attempt to live like a local when traveling abroad. You can rent an apartment and shop for groceries at local markets. You can hang your laundry out to dry on a line strung across a small balcony. You can take public transportation, and walk neighborhoods outside of the main touristy drags. But what you can’t see is how the locals really live. I was reminded of this when looking at the photos Bob took from our travels in Italy last summer, when he focused our camera on door after door, down quiet neighborhood streets in Verona, Venice and the Cinque Terra.

door1

What are the people doing behind those doors? What are they serving for dinner? Do their young kids watch television in the afternoon when their mothers can’t take just one more minute of them running around the house? (Actually, I may be channeling my earlier days of parenting here.) Are they whipping up a delicious homemade pasta dish with fresh crab for dinner? Do they sit in their backyards or on their back terraces and drink a glass of prosecco in the late afternoon while listening to an Italian opera on the radio?

door2

Those beautiful and intriguing doors, letterboxes and doorknockers make me imagine all sorts of happenings going on behind them. Surely their lives are far more cultured than mine. Maybe it’s best that I don’t see behind them, and instead leave their stories to my imagination. I’m certain no Italian mother has ever served her children tater tots and frozen peas. (In my defense I was really busy that day, and my kids actually like tater tots and frozen peas.)

Watching Die Hard Italian Soccer Fans

20 Mar

by Nancy Bestor

I’ve watched a lot of soccer in my life. For someone who’s not a huge fan, I know waayyyy too much about yellow cards and red cards, offside traps and corner kicks.

It all started in college, when I began dating a man who had played soccer since he was a young lad, and continues to play as an adult. I spent many a cold Sunday afternoon in the Bay Area watching him kick a ball up and down a field with his mates. Often I was the team’s only fan (what a dedicated girlfriend I was, right?).

iStock_000002287290XSmallI’ve watched lots of “important” soccer games on television too. There was the 1994 World Cup (Brazil v. Italy), watched in a small Ashland apartment with about 20 fans. (I was pregnant with our first child, and delighted that Emilio Delgado, Luis on Sesame Street was also there.) Then there was the 1998 World Cup (Brazil v. France) that we watched at a French friend’s home. Our family came with French flags painted on our faces. The best game I’ve ever seen on tv however, has to be the European Champions Cup semi-final (Germany v. Italy) that I watched at an outdoor restaurant in Verona last summer.

Continue reading 

Call Me, Beep Me, If You Want to Reach Me

26 Feb

by Nancy Bestor

970642_phone_2There’s no doubt that our society is addicted to electronic devices. No matter where I am in the world, I always see oodles and oodles of people talking on their phone, texting on their phone, playing games on their phone, etc., etc. While at times this drives me a little crazy (my teenage daughters know what I’m talking about here), I realize that phones are very helpful, particularly when traveling. In addition to buying world calling plans and text messaging plans to communicate with the folks back home, or even to call your hotel and let them know you’ll be arriving later than intended, smartphones have even more benefits that make them a necessity when I’m on the road. First off, I always purchase a world calling plan (about $4 for a month with AT&T) just in case. You never know when you might have an emergency, and it’s worth the $4 to get significant discounts on potential per minute phone charges. Since I have an iPhone, I also have the worldwide web at my fingertips, but I’ve learned (the hard way) to turn off roaming, and only use the internet when I can get wireless service.

But even older phones have more benefits for travel than you might realize. Most cell phones have an alarm, thus allowing you to leave your travel alarm clock at home, and use your cell phone to wake up in the morning. If like me, you don’t like wearing a watch, you can also use it as a time keeping device, important for catching trains or meeting up with traveling companions.

Perhaps it’s time we let go of the notion that being completely “checked out” from our electronic devices is the most stress free way to travel. Instead, maybe our electronic devices are just the ticket to de-stressing our lives.

You Take the High Road, and I’ll Take…

26 Feb

1414861_plane_silhouetteby Nancy Bestor

Have you ever been undercharged? Maybe you’ve bought groceries then returned home and looked over your receipt to see that you paid .50 cents for something that was supposed to be $5.00. Or maybe you ate out at a restaurant and discovered that your bill didn’t include a round of drinks. Do you tell the business? Or just count your blessings? What if you’ve been undercharged not by a small business but by a large corporation? Does that make it any different?

I recently read a story about a woman who booked an obviously incorrect fare ($595 one way from Myanmar to Canada, in first class) on Expedia’s website, then when it was cancelled by Expedia a few days before her flight, wanted Expedia and/or the airline to compensate her. The traveler admits to knowing that the fare was incorrect when she booked it. Consumer advocate Christopher Elliott says this is stealing, and not cool.

Was this stealing? Is it okay to book a flight you know for a fact is wrong? Is it like Robin Hood stealing from the “rich” to give to the “poor”? I’d like to think if I discovered this fare I would say to myself that this is “too good to be true” and take the high road and call the company to confirm the fare before trying to book it. But the truth is, I’ve never been in this situation, so I can’t say with 100% certainty that this is what I would do. Hmmmm…..what would you do?

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